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Shopee Malaysia
Rank #401-420

Shopee Malaysia Complaints & Reviews

V
V-of-the-VL
Oct 5, 2022
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Watch Out! Shopee randomly suspends sellers account and holds the money in their accounts

Shopee has been losing money year after year since 2015 and is running out of investors and operating capital.
Shopee's parent company Sea Ltd has lost more than 83% of its share value since October 2021 (Stock price of $370 in Oct. 2021 and $60 in Oct. 2022).
Shopee has laid off many employees recently.
Now they are resorting to charging some sellers extra commission fee without notifying them and randomly banning sellers...
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V
V-of-the-VL
Jul 31, 2022
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Our selling account at Shopee platform was suspended abruptly for the reason of selling from cross border region.
We have called and emailed Shopee to reconsider their decision because we have never operated from cross border region.
They insisted on keeping our account suspended and holding our funds (the payments for products which we sold) for six month.
They have left us no choice but to seek legal action.
We also found out many other local sellers complaining because their accounts were banned unjustifiably.
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Hi, I'm Michael. And my shopee seller accounts restricted with the same reason of selling from cross border region, which I never did this. What can we do for this?
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V-of-the-VL's [Complaint's author] reply, Aug 9, 2022
Hi Michael
We are currently working with NCCC making a list of other sellers or buyers who had their accounts banned for ANY REASON by Shopee.
Please check the attached image.
my email is [protected]@gmail.com
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V-of-the-VL's [Complaint's author] reply, Aug 9, 2022
Have you had your account banned or restricted by Shopee?

We are collecting a list of sellers or buyers whose accounts have been restricted or banned by Shopee with unjustifiable reason or without any reason.

Please email rmlimited-dell at yahoo.com with:
1. Your name
2. The banned account name or store name
3. Approximate date which your account was banned

We will demand Shopee to:
1. Unban the banned or restricted accounts.
2. Pay back any fund which was withheld.
3. Pay back the financial loss we incurred during the period which our account was banned.
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