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Skinkraft Complaints & Reviews

S
Shakil ss
from Wankaner, Gujarat
Jul 12, 2023
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Skinkraft

Order not received...
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S
Shriharik
from Bijapur, Rajasthan
Feb 1, 2023
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Skinkraft no refund no products

Address:SkinKraft G-3 (Ground Floor), Modern Profound Tech Park, Whitefields, Kondapur, Hyderabad, Telangana 500084
Website:[email protected]

Skinkraft — No refund no product delivery
Such a worst service I have ever seen, they are not even responding properly I didn’t got my refund and not even delivering my products they are just playing with the customers and the toll free number they provided is just fraud if you call to that their will be no response for product complaints and call will get hanged up.
It’s been 2 months they are still not solved my problem.br...
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Lohitha chintha
from Sangareddy, Andhra Pradesh
Jan 29, 2023
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No refund no product delivery

Address:SkinKraft G-3 (Ground Floor), Modern Profound Tech Park, Whitefields, Kondapur, Hyderabad, Telangana 500084
Website:Skinkraft.com

Such a worst service I have ever seen, they are not even responding properly I didn’t got my refund and not even delivering my products they are just playing with the customers and the toll free number they provided is just fraud if you call to that their will be no response for product complaints and call will get hanged up.
It’s been 2 months they are still not solved my problem...
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Lohitha chintha
from Sangareddy, Andhra Pradesh
Jan 18, 2023
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Delivered wrong products and no customer support

Address:SkinKraft G-3 (Ground Floor), Modern Profound Tech Park, Whitefields, Kondapur, Hyderabad, Telangana 500084
Website:Skinkraft.com

Skinkraft Delivered 2 women products and 1 men product which I can’t use it and they didn’t delivered my products since 2 months, 1 took subscription of 5 months my total money wasted, I am asking them to contact me but no response at all...
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V
vgyani
Dec 27, 2022
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Missing Products/ Incompatible Product

Website:skinkraft.com

I'd like to raise a complaint regarding my recent order. Following are my concerns

1) received incompatible cleanser for my skin type. I have oily skin but I received cleanser for dry skin. I already have acne problems.
2) Missing products - Brightside Facial Toner and Alpha Arbutin Gleam On Face Mask

It's been impossible to reach customer support. I've tried every channel. Chat tickets are automatically...
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V
vgyani
Dec 27, 2022
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Missing Products

Website:skinkraft.com

I'd like to raise a complaint regarding my recent order. Following are my concerns

1) received incompatible cleanser for my skin type. I have oily skin but I received cleanser for dry skin. I already have acne problems.

2) Missing products - Brightside Facial Toner and Alpha Arbutin Gleam On Face Mask

It's been impossible to reach customer support. I've tried every channel from email, chat, WhatsApp,...
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A
Akhia p anto
Nov 19, 2022
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Order placement issue

Address:Hyderabad

I have already made the payment to skinkraft but my order hasn’t been placed. Their customer support hasn’t given any response . Worst customer service ever . Please help me...
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N
nakul07
from Faridabad, Haryana
Oct 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skinkraft Payment made but order not placed

Website:skincraft.com

I have already made the payment to skinkraft but my order hasn’t been placed. Their customer support hasn’t given any response . Worst customer service ever . Please help me...
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N
Niivya
from Udaipur, Rajasthan
Sep 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made but order not placed

I have already made the payment to skinkraft but my order hasn’t been placed. Their customer support hasn’t given any response . Worst customer service ever . Please help me...
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P
Priti dhunna
Aug 28, 2022
Aug 28, 2022
This thread was updated on Aug 28, 2022
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My package was tempered nd products also are half used

Address:House no 9524 tahli wala chownk gali no 2

Mera product mujhe aise lg rha hai use Kia hua hai Bcz jab maine nikala use krne k liye tb sbhi cheeze already half half thi we not not stupid 1600 rs leliye or yeh dia...
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Aakansha kashyap
Aug 25, 2022
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Order recieving

Address:Najje Khan ki Mandi near shivalik bank khalasi line saharanpur 247001
Website:[email protected]

I am aakansha kashyap...I order 2 product or skinkraft one shampoo and gentle cleanser but I received only shampoo... cleanser not received......
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Pranami kondadi
Jul 23, 2022
Aug 15, 2022
This thread was updated on Aug 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not issued even after repeated mails

Website:skinkraft.com

Dear Sir,

I am writing to you with regard to a complaint I have towards skinKraft. I had paid an amount of Rs. 1199.20/- on 29th June 2022 at 12:40 for my order. When I contacted their customer care team, I was told that the amount was received but the order was not placed due to a technical error.

I have been contacting their customer care with regard to this issue since the 13th of July 2022.
br...
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S
Shahin Mandosarwala
Jun 17, 2022
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2 products not received as per they charged and not responding now

Address:Hydrabad
Website:Skinkraft

I have not received 2 products. No one is bother to communicate with client. I have invested more time to follow up and it's irritating. I should have stop purchasing skinkraft. Your product is good but response is not available and it's not genuine....
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Address:928, New gauripada deewansha dargah road bhiwandi

I have did my skinkraft skin quiz and confirm the my order by online payment it was by bluedart but blue that is responding this error (consignee's address is incomplete/incorrect)

I request the bluedart team to resolve my problem and get help to get my parcel as soon as possible....
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PoojaPargai
from Dehradun, Uttarakhand
Sep 17, 2021
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Wrong products delivered

Address:SkinKraft G-3 (Ground Floor), Modern Profound Tech Park, Whitefields, Kondapur, Hyderabad, Telangana 500084
Website:Skinkraft.com

I have ordered for 1300 and they have given me products worth 999 also they won’t respond anywhere. I tried connecting via mail, chat, customer care, Instagram page everywhere but they are not helping out anywhere n not replying anywhere....
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M
Meera N
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Unprofessional and bad service

I had ordered skincare products from Skinkraft on 29th July and till now, it had not been delivered. I have sent countless mails and messaged them on Instagram regarding the same. Very unprofessional behaviour from their side and they are not even letting me cancel my order and refund my money. I have not received any satisfactory response from them till now. They don’t even have a number to talk to an executive. I have tried the other...
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