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Summercool Complaints & Reviews

R
Ritu82
Jul 21, 2023
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Summercool big bull cooler

It's only been 2 months since i purchased SUMMERCOOL BIG BULL COOLER and it is defected twice. The customer care and shopkeepers are not providing any service even it is in warranty period and it's been a week in this hot summer since the cooler damaged.
Really disappointed with the company.

Requesting to find the solution as soon as possible....
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A
Armd bde
from Rourkela, Odisha
Dec 4, 2022
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Stand-by light

Address:Sector 2 Rourkela

I have purchased the summercool stand-by light since Jan 2020

The same light is not functioning properly and I have completed the customer service regarding this but the item's not replaced till now

Request to do the needful action...
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V
vishalkic2
from Jhansi, Uttar Pradesh
Nov 19, 2022
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Complaining about newly bought gas geyser which is not working

Address:Main bazar Gursarai Jhansi

I bought a gas geyser on 11 Nov 2022 from a retailer in my home town Gursarai Jhansi UP (284202). After using it for 5 days, it is not working properly and as a consumer i am facing problems. The retailer gave me a bill with 1 year warranty but now he is not supporting anymore. I want my problem will resolve asap....
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H
Hari shanker Gupta .
Oct 2, 2022
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My Gulmarg Cooler

Address:Mishrea Newari Kadamtar ballia in Utttar Pradesh
Website:Summercool

I bought a new cooler 3 months are completed I call machine for your company again some problem are there please fix it properly...
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G
guptaashutosh
from Lucknow, Uttar Pradesh
Jul 15, 2022
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Regarding the water coming out while the cooler is running

Address:H NO-545 KA/432, MAYAPURAM COLONY, DEPUTY KHERA,NEAR BENGALI CLINIC, BUDDHESHWAR LUCKNOW, Lucknow, Uttar Pradesh

I have purchased tower air cooler platina model by last 2 months. When i start the cooler the water coming out while cooler is running mode from day one. i have trying many times in customer care no but coustomer care executive is not responding me. I am facing very problem from day one. please check and resolve my issue as soon as possible....
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S
satwinders278
Jul 11, 2022
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Not getting product repaired from supplier

Website:summercoolindia.com

Dear sir/ maidam

I have purchasd product King kong Tower air cooler since 3 month ago. Since past week I am facing issue with fan motor. I have tried to reach helpline number but I have not received any positive response even customer care executives are not responding. Kindly solve my problem as soon as possible. Pls find the attachment

Regards
Jayprakash ( [protected])...
+1 photos
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H
harmeet raina
Jun 22, 2022
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Induction not working

Address:279 Rani talab road digiana, gangyal , jammu

Bought 2 months ago not heating well. Pls help us...
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K
Khan6
from Basti, Uttar Pradesh
Jun 19, 2022
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Cooler

Address:Mohalla Millat Nagar Belwadandi post Gandhi Nagar Basti

They are not providing us the customer service.
The cooler is stopped working many times in a month and pump is not giving water
As I tried to complaint on summer cool customer service but they are not responding.
Please take necessary action on them....
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C
Cholangi Anusha
May 19, 2022
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Pump is not working

I have been trying to contact you from last Saturday but there is no reply, i purchased this cooler last month only, there is a problem with pump motor it is not working, kindly check it and repair the pump as soon as possible...
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M
my_self_dev
May 11, 2022
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Summercool cooler

Address:Jaipur

I am a youtuber ..I purchaged summercool cooler one momth befor ..cooler is not giving cool air and moter is not pumping water prperly half honeycomb pad remains dry
Costomer care are not responding from many days...i am uploding a video against summercool on youtube to save other money on waste products of summercool company...
+1 photos
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S
Sebin Scaria
May 2, 2022
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Not responding in warranty period item

Address:Airforce bakshi ka talab Lucknow up

I have complainted in summercool customer care in 12 march 2022 that my exhaust fan not working which is under warranty period. There after no response from their side. I have called 22 times to customer care and servicing person also. Most of the time not attending call not even by customer care also. It has taken 50 days from now....
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R
Rautprit
Apr 19, 2022
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Summer cool bandhan 65 liter

Address:Nagpur

Cooler not working...
+1 photos
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T
Technical Bittu
Mar 22, 2022
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Products not working

Address:Hembardaha maniyara gopalganj 841505 Bihar

I bought a cooler but after some days it stop working....
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J
Jo Ambalathumkala
from Coimbatore, Tamil Nadu
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emergency light led model sc 104

Address:641401
Website:www.summercoolindia.com

I have purchased total four (Qty-04) emergency led lights from csd canteen last year. After a use of eight months two of them gone bad in the month of apr this year. One is not at all charging and the other one with backup problems. Though i have started contacting service agent at kerala (As i was using this item at kerala), csd canteen sulur and service agent at chennai in the month of apr this year, till date i have not received any fruitful...
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A
Anil Sharma
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company not providing services in Warranty Period

Dear Sir,
This is to bring to your kind notice that i have purchased one water heater from one of the dealer (Shiv Shakti Elactrical & Electronics,VBP Plaza,Sec. 5,Shop No 220 IInd Floor Dwarka ND 75 PH [protected]),the product is under warranty period and i am facing some problem since the heater is not working properly. I Informed the dealer so many times about the complent one of his worker is also visited 20 days back and when...
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