Surana Sethia Hospital
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Surana Sethia Hospital Complaints & Reviews

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Aishwarya Damodar
from Mumbai, Maharashtra
Feb 22, 2023
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Address: Chembur, Mumbai

This is with regards to the medication/treatment given to my aged mother who was admitted for angioplasty of left limb on 10/02/2023 (IPD No.: 3034979). The consulting vascular surgeon Dr. Ashank Bansal was extremely efficient and an excellent medical professional but we had a harrowing experience with the SICU team. The Head ICU/RMO, nurses and the housekeeping staff from the night shift were a rude and unprofessional lot. Right from administering prescribed medicines for Diabetes and BP in wrong dosages to giving her multiple tablets (4 Nos) o[censored]n-prescribed medicine (Restyl 0.5 mg), they did it all. To add, she was tied to her bed with blanket and gauze roll to prohibit movement and left in unhygienic state for hours.
Her diapers and diabetic footwear were missing at the time of taking discharge. When confronted all they had to say was SORRY. So much in a span of 12 hours!
How do you trust them with medical care?!
My mother has developed phobia for hospital admission as an aftermath.
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    unmeshpatil31
    from Mumbai, Maharashtra
    Nov 15, 2018
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    Address: Mumbai City, Maharashtra, 400037

    Hello,
    I went to surana for lips checkup. So dr nandini give me name of a cream to buy and some instructions to use of it. I paid 700/- fees to dr. And i brought cream from my place and i just call back to dr to give instructions again about its use. And she was like - "ek bar bataya tabi dhyan kidr tha? Nahi bataungi. Vapas aao and fees pay karo fir batati hu ok." she is not good at after sales service. Surana hospital just remove this kind of doctors.
    Thanks,
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      H
      hanumantr
      from Pune, Maharashtra
      Sep 20, 2010
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      Resolved

      Address: Mumbai City, Maharashtra

      Dear All,

      This is with reference to my horrible experience with doctors at Surana Sethia Hospital @ Chembur-Mumbai.
      My wife was down with fever & she had swelled up lymph nodes near her ear. We showed to the doc there & they suggested to go thru some tests. All the tests turned out to be normal. Post that they asked us get us admitted since they were of the opinion that it was TB(Though the same was ruled out in the tests). The so called incompetent doctors started pumping all kinds of TB medicines since they couldn’t diagnose the reasons of fever.

      You need to be aware that once you start of the TB medicines, you need to continue that for a period of 6 months, & in case you discontinue them, you can land up with problems at future date since you get immune to them...& this happened despite all tests ruling out TB.

      Then they realized ohh this could be Sarcodiasis...started pumping steroids!!! Duh can you believe this...I had enough of it & decided to get a second opinion & btw by this time they had already made me shell out around 50K( for all the bloody tests & hospitalization expenses)

      Well, the doctor responsible for this....DR.AMIT SHOBHAVAT(NOT SURE OF HIS FIRST NAME BUT DEFINETLY REMEMBER HIS 2ND NAME)

      I’m not sure what action would be taken against this incompetent doctor-But definitely want to make every one aware that pls don’t go to this hospital ever-The doctors are clueless there, nurses cannot take care of the patients, they will charge you for a deluxe room but hygiene is no where to be seen.

      Hope this info helps every one-BTW the second opinion that I took was worth it & she was treated just thru normal Paracetamol.

      Regards
      Aug 13, 2020
      Complaint marked as Resolved 
      had somewhat similar experience
      To the administrator :plz delete the above comment
      To all concerned people:the above post is no longer valid since the topic is closed. i have requested the administrator to delete it as soon as possible.thank you.
      plz do not take any treatment decisions based on it.
      I was appalled to see Dr. Amit Shobhavat GP @ Nova Speciality Surgery Hospital. On enquiry with the hospital I was told that he has been there for a yr now & on sharing my past experience, I got to know that alot of patients have complained about him & surprisingly, no one has taken any action against him.

      He is a quack & has no clue of medicine. I had a terrible experience dealing with him. NOVA SPECIALITY PLS REMOVE HIM.
      I'm shocked, why such doctors are recruited by hospitals like Nova Speciality
      Nova Speciality Chembur, wake up guys...dont recruit quacks.Remove Dr. Amit Shobhavat.
      I had same experience and I have lost my beloved. so please dont go there for any treatment. please this is my humble request to all.
      I don't know exactly regarding the hospital, my usual way in bus to my home is in front of this hospital.
      Regularly I see the name of hospital not vissible clearly as some of letters from the name don't have light neither in english or in hindi.

      Requesting to do the need full, for which I shall be highly obeliged.
      I wish I could give you negative ratings.Worst Hospital ever.The most pathetic service any patient can get is from #SuranaSethiaHospital. have been charged 5Lacs for 1stent wherein the case was simply a bypass, doctors chooses not to get the bypass done and performs angioplasty so that his effort of coming in the nite doesnot get wasted and charges Rs 50000/-as his fees for visiting the hospital and if you go to them for getting the bypass done under the Rajiv Gandhi scheme then God save you from these ###..They make the patient wait from 9.30am -6pm to get a bed, they dont even make the patient wait at the casualty. They make him sit for hours on tje most uncomfortable chair.Doctors don't even check what medicines are to be discontinued from the prescription for getting the patient ready for the surgery.And finally on the day they need to perform the surgery they handover you a fake report stating that they cannot perform the surgery and would need some different set of instruments and clothes during surgery which cant be covered under the scheme and the same has to be borne by you...And once you say yes, then they try finding another excuse to not operate. #WorstService #PatheticStaff #AbsolutelyNoCareForThePatient #ShameOnSuranaSethia's.
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