Tbz The Original
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Tbz The Original Complaints & Reviews

P
Punam Parmar
from Ahmedabad, Gujarat
Dec 27, 2021
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Worse service after sales TBZ AHMEDABAD

The worst n pathetic service after sale. I have also purchase 100 gram gold set and also purchase more than 300 gram from ahmedabad TBZ, at the time of purchase they didn't explain how to put antique set n in antique set white diamond will be black if we put it in their box we have to put it on Thermocol box they didn't give this box and all White diamond are black after give them for service they change green diamond bt the finishing was...
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S
Shivani Sharan
from Pune, Maharashtra
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giving incorrect price for 24 carat gold

Address:Patna, Bihar, 800001
Website:TBZ jewellers

I visited tbz jewellers patna yesterday on 25th oct. They told me the price of 22 carat gold which was not the price mentioned on internet. They said the price for 22 carat gold is 3193. I had a gold buiscuit of 47.304 gram of 24 carat exactly. They gave me 3225 per gram for 24carat gold so the diff amount is 32rs per gram which is wrong. I even verified with tanishq jewellers and they said the diff was more than 250rs per gram. Today on...
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G
Gayathri Ananthakrishnan
from Delhi, Delhi
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recently purchased necklace got damaged

I purchased a necklace from sv road, santacruz west on 16th jan'2018 - b-916402 / invoice no. Gs00049302 & within a month it got damaged. I am totally surprised and shocked about the workmanship of such a reputed tbz jewelers.

Kindly provide a resolution for returning the product as it is not advisable to repair & reuse and i lost confidence on this product....
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J
jayandra parikh
from Mumbai, Maharashtra
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changing of bangles.

Address:400066
Website:TBZ-complaints.

Dear sir,
I had given compint on 28/10/2017 about changing of my broken
Bangles to you. I received call from your manager ms. Chhaya of borivali
Branch and i went there. Ms chhaya & madam jalpa handle my case
And solve my problem very nicely. I am very happy and congretulation to you
For such a nice staff who solve my problem with smiling face.
Thanks for your coperation.
J. R. Parikh.br...
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M
Mukeshism1
from Jamshedpur, Jharkhand
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non-delivery of product

Address:East Singhbhum, Jharkhand, 831001
Website:www.tbztheoriginal.com

I had purchased a ear-ring from this showroom located in jamshedpur on 15th may. Due to re-sizing, the showroom kept it and asked me to collect it in two days time. While collecting the ring after two days, i found that the ring had some part missing. They agreed to fix it and return it in next two days. After next two days, still the work was unsatisfactory and they agreed again to re-fix it. But this time, they asked for one month time...
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G
goyalpj
from Aurangabad, Maharashtra
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Misleading information and bad services

Address:Aurangabad, Maharashtra, 431005
Website:tbztheoriginal.com

Dear sir,
With reference to above subject I would like to bring your notice the following.
1) I am member of your KP scheme in the name of Sow. Renu Papalal Goyal started on 16/09/2015.
2) Yesterday, I visited your Aurangabad showroom and selected the jewellary against this payment. At first, they told me that I can’t avail the benefit of 150 Rs making charges and bonus of the KP scheme. I told them that any walking...
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V
vhnaik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TBZ Quality

Address:Mumbai City, Maharashtra

Couple of days back I bought this single diamond everyday use ring from TBZ store in Ghatkoper. Super disappointed with the quality.(see attached image) This was my engagement ring I am super sad & disappointed. You guys completely ruined it for me. Lost faith in quality of your products...
+1 photos
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G
guddu_sal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong kangan size

Address:Thane, Maharashtra

On 4th Oct 2010, I ordered a Kangan size 2.2 in TBZ The Original, Thane Branch. On receipt of the same on 30th Oct 2010, I realised the size was 2.3, on showing the same to the manager, she stated that we forced the kangan to 2.3 size and the original size is 2.2, whereas on of the employee also said the same was of size 2.3 earlier than stated that it is 2.2. We also proved them by drawing a circle on a piece of paper, with a bangle which...
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