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T
Talagana
Apr 18, 2023
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UGC NET PAPER 1 and paper 2 psychology

Address:Mumbai,Maharashtra Global headquarters for Testbook.com is located in Mumbai,Maharashtra,India.
Website:Testbook.com

This is T vasu from Portblair. I have purchased ugc net paper 1 and paper 2 psychology on 29 march . Sir it was promised to be provided psychology first week of april and i have call recording also by Rahul Gupta from textbook. And till now no reply from your customer care, helpline. Si i want my refund....
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Ajit Singh 1
Apr 15, 2023
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Again charging for same service already paid

When I purchased my test series pack that time previous years papers were there. It was part of my pack. Now you created a new feature naming PRO. Do not you think, this is one kind of cheating. Do not give me new features but once I paid for something you are telling again to pay for that. Not a appreciable work....
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Abhi7088
from Haldwani, Uttarakhand
Apr 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About testbook pro pass

Testbook forces us to again upgrade their pro pass for same services they provided when we purchased their testbook pass for example- first they offer all access to pyqs in their pass now they asking money to upgrade and access pyqs. This is violation of rules for asking more money for same service. Please help...
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Pjit Kar
Apr 4, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
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Testbook pass

I bought testbook pass in October 2022 for three years but now they have launched a new product testbook pass pro in April 2022. When I bought previous year papers were included in the pass but now it's only available with pass pro and testbook is forcing us to buy pass pro just to get the features that were already in the pass. Why should students suffer for their malpractices....
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Prateek0000
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

testbook.com refund issues

Address:Near teli mandir kolaras, 473770

Dear sir ma'am
My complaint is that i have buy a course pass unlimited courses i have done my payment but i am not satisfied their services and in the terms and conditions of test within 48 hours of purchase raised a complaint so i complaint and send mail their is no reply received and their employees behaviour like a wrost... So please sir refund my amount same day as possible as fast. My invoice number is brf[protected] and my email...
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