Times Global Insurance
1
Submit a Complaint
41
COMPLAINTS

Times Global Insurance Complaints & Reviews

N
Nipul daki
Jun 24, 2023
Report
Copy

Frurad

Address:Noida uttar pradesh
Website:www.mymobileinsurance.com

I have buy insurance fro my macbook last friday 16/6/2023 ‘s screen damage and i have contact them and they told me that you our technician pickup your macbook on monday now no on come to pickup my macbook also they are not responding on my mail and call also thire excutive no answering on whatsup as well...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
goyaladarsh088
from Kochi, Kerala
Feb 2, 2023
Report
Copy

Services not recieved against payment

I have taken Times Global insurance for my Laptop on 10Jan22.
Now i m trying to call their listed customer care number, but it is unreachable and no one is replying to the email....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kanth bandari
from Hyderabad, Telangana
Jan 23, 2023
Report
Copy

They didn't provided any. Caim. fake compa

Address:Hyderabad
Website:www.mymobileinsurance.com

Times global is a fake company. My phone is not working. they are still not responding after 2 weeks also. They are fake.
Policy deatils:
Policy Holder Name Kanth Bandari
Mobile- +91-[protected] Policy Number [protected]
Email id : Kanth Bandari
Policy Details Mi 11X 5...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kanth bandari
from Hyderabad, Telangana
Jan 23, 2023
Report
Copy

They didn't provided any. Caim

Address:Hyderabad
Website:www.mymobileinsurance.com

Hi

Mu phone is not working . I called /mailed them to claim but still after 1 wrek also there is no proper response.

Policy details;
Policy Holder Name Kanth Bandari
Policy Number [protected]
IName : Kanth Bandari...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piyush Madan
Jun 8, 2022
May 10, 2023
This thread was updated on May 10, 2023
Report
Copy

Fake Company Want to Take Action

Address:B 9/A, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309
Website:www.mymobileinsurance.com/contact.php

Hi have Purchased Insurance for my laptop, While Purchasing I got connected with there agent name Swati Sharma([protected]) She told me if your laptop screen get break or any damage happen to your laptop Company is liable for same for all type of Repairs. One day My laptop screen got crack then i Connected Swati she told me to put an Email for the same after putting email swati stop texting me back there was no Response from the Company. I...
Helpful
6 other people found this review helpful
6 found this helpful
1 Comment
Report
Copy
R
RaghvendraBRN
from Delhi, Delhi
Jun 7, 2022
Report
Copy

Policy certificate for repair my damaged mobile

Times Global Insurance cheated hard earned money. I purchased online 2 mobile insurance from concern company . Company provided one policy certificate but another certificate is pending from last 8 months but No one response till date. So called relationship executive/manager Mr. Abhishek who's number is +[protected] didn't receive any phone calls. Neither Customer care number Girl does not give any positive response. She used foul language...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Scorpioveer
from Hosur, Tamil Nadu
Jun 7, 2022
This thread was updated on Jun 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Company - Stealing Parts of the phone

Ma’am/Sir,

We write to you under instructions from our client Mrs. Veeresh RV, (hereinafter referred to as “Client”) to notify you as under:

1) The first of you is a private incorporated company engaged inter alia in the business of mobile/iPad/TV insurance. The First of you, operating under the name mymobileinsurance., offer mobile phone insurance plans on your website www.mymobileinsurance.com (‘Website’)....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Anirban Shaw
Report
Copy

non issue of refund and ignorance

Website:www.mymobileinsurance.com

I had taken laptop insurance from the company - times global assurance. Website : https://www.mymobileinsurance.com/ on the date of[protected] for my laptop. As per applicable on the policy i am due a refund in three years if i have not claimed any insurance. After the timeline had passed, i tried calling their number and whatsapping them. On trying to call numerous times no one picked up my call. I had to lie on the pretext that i wanted...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
P
pratichi mohanty
from Parvatipuram, Andhra Pradesh
Report
Copy

insurance for iphone x

Address:Ranga Reddy, Andhra Pradesh, 500084

I have taken insurance from times global, have paid 12000 for a 3 years insurance for my iphone x. I tried calling the company and sent email, they never respond. Then after a month they reply saying it should have been claimed within 10 days.

I fell off the stairs and i was holding my phone, so it broke, they also said that the damage is due to negligence.

First of all your company make false promises and charge...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110086

I took my iphone 5s mobile insurance dt. 29.04.2016 paid rs. 6120/-. When i purchased that policy they said that they will refund 50% of amount if no claim made in 3yrs i. E. Rs. 3060/- and after 3yrs now when i asked for refund as per initial arrangement mentioned on their website which i saved and took printout for any future police or court complaint purpose. Now, i demanded 4-5 times on email they replied that it is in process. And on...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
C
cronoz07
from Delhi, Delhi
Report
Copy

fake insurance provider with foul language

Address:Sector 63, Noida, Gautam Buddh Nagar, Uttar Pradesh
Website:www.mymobileinsurance.com

I got my new mobile insured with "times global insurance". This company took my handset for repair and took a month to return it. Moreover, i found out that they had got it fixed from a local repair shop and charged me 2200/- for depreciation.
The repair was faulty and when i took this matter forward, they stopped replying. And now are using foul language over mails if asked to respond....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:G-65 SEC. 63 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:www.mymobileinsurance.com

Enclosed please find the copy of my apple macbook air policy no. [protected] for 3 years. My policy period has been completed on 17th feb, 2019 and during the period of three years insurance cover i had no claim for any services. Policy details are given below.
Policy holder name arun majumder
Policy number [protected]
Policy details apple macbook air
Policy start date[protected]
Policy end ate[protected]br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul41
from Mumbai, Maharashtra
Report
Copy

mobile insurance fraud

Address:Thane, Maharashtra, 400605
Website:www.mymobileinsurance.com

Mymobileinsurance.com a.k.a Times Global Insurance doesn’t look to be an authentic site. I have insured my iPhone 7 against damage but never got any service instead of repetitive calls.
Here’s my story,
I had my iPhone 7 insured for a period of two year against damage after paying an amount of Rs. 6780. I had my screen broken, but I was feeling assured knowing that I have a insurance cover for the phone....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek_Soni
from Bengaluru, Karnataka
Report
Copy

beware! fake company fraud people

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.mymobileinsurance.com

Hi all,
*this is fake company please dont buy any insurance from this company.*
*this is same company times global insurance, please visit reviews of times global insurance company, you will know reality. *
*they sell their insurance in name of mymobile insurance and settle claim as times global insurance, so people got cheated give review only in name times global, so a new buyer will never get to know fraud of this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditi bhosale
from Gurgaon, Haryana
Report
Copy

fooling people by giving refurbished ipads

I had insured my iPad 2 years back and the invoice price was 58, 000 inr, last month it was stolen from my scooty and for that I provided sufficient proof. Now Times Global Insurance had only given a iPad of the same model. And that is also bit old. I appeal to higher authorities that kindly order Times Global to pay me full amount of Rs.58000 not another iPad. I paid them huge amount of 5880 as a premium alnost two years back.
Kindly...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
raks_a
from Mumbai, Maharashtra
Report
Copy

no response to my claim request

I accidently dropped my phone and cracked the back cover of my samsung galaxy note 8 for which i had taken insurance from times global. i tried contacting them over the phone but they never answered. i have tried emailing them and they initially responded to me and said i will need to send my phone to them in delhi to repair. when i asked them to allow me to repair it locally and then refund me the money they refused. they also refused to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bishavshama
from Gurgaon, Haryana
Report
Copy

camera replaced when phone was given to insurance company

Address:New Delhi, Delhi, 177001
Website:www.mymobileinsurance.com

Sir, i have insured my i phone x from your company. Insurance policy number is [protected]. After i insured my handset from your company, with in a week i accidently broke my phone back glass and then i contacted your company to claim my insurance. After exact 24 days i got my phone back. I have also paid additional 5410rs for postling and handling of my phone. They said the phone will get repaired in authorized iphone centre and i too will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deep Sangoi
from Mumbai, Maharashtra
Report
Copy

lost of mobile phone

Address:Mumbai City, Maharashtra, 400064

I had lost my phone in 2017 but have still not received my claim. Only balme game is on between the insurance company and the railway police but i have not received my claim till date.

I have shared all the desired reports with the insurance company but i have not got my claim or any communication from the team

This incident took place in feb 2017 and till date my claim is not processed by the company. The value...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jigyasu Tripathi
from Hyderabad, Telangana
Report
Copy

claim settlement delay

This is jigyasu tripathi. I have purchased iphone 7 policy for insurance. Below are the details.

Policy number [protected]
Iphone 7 32 gb
Policy start date[protected]
Policy end date[protected]
Premium paid rs.6820/-
Premium mode online
Imei no.[protected]

My screen got broke on 4th sept 2017, i registered for a claim with them. As they were asking to ship the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shreyarora
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile insurance

Address:Ghaziabad, Uttar Pradesh, 201010
Website:mymobileinsurance.com

They have not sent my policy documents even after 11months. Also they have not yet reimbursed my two claims, delaying it forever. Now when i called them to tell about my screen replacement of s7 edge, they told me it will get passed within 2 days since the past claims have to be closed first. Now they dont respond my emails and don ot answer my calls either. A lot of people have been cheated duped and trapped in their fraud, i talked to them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hemant0601
from Noida, Uttar Pradesh
Report
Copy

insurance plan

Address:New Delhi, Delhi
Website:www.mymobileinsurance.com

Hi, i bought a laptop online recently and then i opted for insurance from times global insurance for 3 years.
I paid 9900 and now after more than 1 month they are not sending any hard copy insurance documents. I searched online about the company and seems all fake. I want my refund but they are not picking call now. My payment details are as follows your payment (Id[protected] of rs 9900.0 for www.mymobileinsurance.com is successful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanandan Ratkal
from Bengaluru, Karnataka
Report
Copy

cancelled loan amount not being refunded

Address:New Delhi, Delhi, 560008
Website:www.mymobileinsurance.com

I had cancelled my loan on the 16th of september. None of my mails were replied to and the telephone number just doesn't work.
After many attempts, i could finally reach their executive over the phone. I was told the refund would occur within 30 days.
After 30 days of waiting time, i again tried reaching via email. Having not got any response, i tried calling them up. Although the helpline is stated to be a 24x7 customer support,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dinesh0293
from Chennai, Tamil Nadu
Report
Copy

fraudulent times global insurance

Dont beleive the 4 and 5rating they are fake review my rating is 0/5

Hi guys I wanna share my worst experince in fradulant TIMES GLOBAL INSURANCE, I had a receiver and speaker issue in my iphone 6s space grey on june 2017, I already got a insurance for 5800 for two years so I thought of claiming and sort the problem, I called to the customer care people and the information of claiming they asked me to send the iphone to noida...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raja dr
from Chennai, Tamil Nadu
Report
Copy

not received the policy documents and no response from them

Address:New Delhi, Delhi
Website:www.mymobileinsurance.com

I had purchased a 2 year insurance policy for my iphone 7 plus for rs.6820 on january 6, 2017. Till date, i haven't received any policy documents from them. On many occasions, i have tried contacting them through emails and phone calls to their customer service no[protected] and [protected] but got no response. I think i have been completely swindled by them. Before i bought the policy, i received so many calls from them and they were...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
munish bahri
from Mumbai, Maharashtra
Report
Copy

fraudulent company/unethical/rude/impolite staff

Website:www.mymobileinsurance.com

Beware this is a fraudant company, i had insured my google pixel with them, they refused to give me the claim hence i told them to return the money back to which they asked me my bank account. After giving my bank acount to them i mentioned below stating a please, do not fool people, as i was fooled to which the person, who was replying to my mail stated that only fools dont understand.
How can any employ of any company talk to its...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kiran kalburgi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

still no response from company

Address:411036

On 14th morning 7:45 am while driving on bike on fly over of B.T Kawade suddenly my cell phone Moto x play fell down and was crushed by the other passing biker and i was horrified to see that screen was completely destroyed then later Evening I went to near by shop and replaced the entire display with screen guard which costed me around 3000, I had all my important documents and other details and it was impossible to leave without my mobile...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ankur ghoshdastidar
from Delhi, Delhi
Report
Copy

scam: apple iphone 6s 64gb

Address:Kolkata, West Bengal, 700001
Website:www.mymobileinsurance.com

I have purchased insurance policy for my apple iphone 6s 64GB after paying Rs. 7920.00. Recently my iphone got un-operational and I approached the company via mail after hundreds of failed phone call trials. I asked how to apply for claim from Kolkata. They asked about description of damage which I promptly replied 11 days ago.
I have also tried to visit kollata sales office or outlet as mentioned in the company's website. The people...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
aman.ak00094
from Hapur, Uttar Pradesh
Report
Copy

not refunding

Address:Agra, Uttar Pradesh
Website:www.mymobileinsurance.com

Mera naam aman h mene times globle se apna iphone 6s plus 64gb ka insurance krwaya tha
Jb claim kiya to inhone claim dene se mana kr diya aur bola hm refund kr denge aaj is baat ko 1 saal se jyda ho gya na abhi tk claim aya aur na hi refund mene bhut call bhi kiye mere registered number se phone nhi utha te aur dusre numbers se utha lete h logo ko scam krne k liye
Aur usse baat kro to bolte h aapka complain ho gya apna paisa...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harish Karande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud company

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:www.mymobileinsurance.com/online-iphone-insurance.html

I took insurance of 2 years which cost me 6000 rupees from this company on 1st july 2016 for my iphone 6s now i have problems in my phone so i started approaching this company for repairs but no one is responding. Reading the reviews here i can guarantee yes its a fraud company. I am going to file complaint against them if you guys also think there is something wrong you can write to me at [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hem2107
from Delhi, Delhi
Report
Copy

Fraud Company not responding at all for claims

Address:New Delhi, Delhi, 110003
Website:www.mymobileinsurance.com

I have bought a Microsoft Surface pro 4 in December 2016 and for the same I have purchased the Insurance Plan for 1 year through Online portal of Times Global Insurance at http://www.mymobileinsurance.com/.
I have enquired very well on its so called Customer Care no. where salesperson Veronica made me understand that they cover each and every loss damage theft of the devices.

Accidently this device got damaged in May'17...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Times Global Insurance Recent Comments