Vodafoneidea
1
Submit a Complaint
15
COMPLAINTS

Vodafoneidea Complaints & Reviews

P
prince777
from Lucknow, Uttar Pradesh
Apr 14, 2023
Report
Copy

Incoming calls and sms

Address:Mumbai sakinaka
Website:www.myvi.in

I'm unable to get incoming calls and sms on my number [protected] which is free even if I am not making any recharge please ask vi to activate my incoming calls and sms at the earliest possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
palegar loke
from Hyderabad, Telangana
Nov 14, 2022
Report
Copy

Not getting UPC code

Address:hyderabad

Since Vodafoneidea is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with vi helpdesk they asked me to visit Vodafone showroom. Showroom people saying that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai
Website:www.vodafoneidea.in

WORST, CHEATING, LYING, FAKE, FRAUD, GREEDY, DISGUSTING AND SHAMELESS SILLY STUPID replies from vodafoneidea and their complaint number.

It's VERY VERY DISGUSTING, DISSAPOINTING and SHAMELESS from vodafoneidea for not taking any action against the customer's complaint. And there are some SILLY STUPID replies from the customercare, complaint no. 198 and vodafoneidea agents for not resolving customer's complaint.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M H Lokesh
Jul 24, 2022
Report
Copy

Recharge faild and refund issue

Dear Sir/ Madam,
Good morning
I am Escalating!

It's more then 15 days they is no proper response from the concern team, keep on has been following with team along with the all supportings, please refer how many emails sent in the trail
I had recharged for Rs 479 ([protected])on 7th July 22 at 10:05AM, recharged with CRED app payment done successfully and deducted amount but not yet updated in VI account,...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
somdebasish
from Hyderabad, Telangana
Jul 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

8142XXX006 - Arbitrary deduction from main balance without any alert beforehand. Request reversal/refund.

Hi,

Not happy with your services!

I recharged today morning with Rs. 50/- and to my utter surprise, I am denied calling from the above number just to realize that my balance is zero. When called your customer care service 198, I was informed that my entire amount got exhausted as I have used Internet, which is false.

Service Requests and Complaints Category Date of Request/Complaint Statusbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
This [protected] number was ported to other service provider from Vodafone almost 2 years back, with all payments cleared.
Last time i had paid in month of september the balance settlement amount of 125/- receipt is with me.

Every time you come with this kind of mail is not proper way.
Kindly provide all details.

This number was ported even before vodafone became VI. So [protected] was never the part...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kafroz
Mar 10, 2022
Report
Copy

Sms sending problem

As I Have A Problem Sending Messages It Shows Error Code 69 & I Have Already Entered Smsc Number Still It's Giving The Same Error....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pramod Shewale
Jan 21, 2022
Report
Copy

CHarged Rs.25 for Handset Ibuilt Games

I received the message following and deducted Rs 25 from my account.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. xxx

I haven't requested for any service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bipin.mishra
Nov 2, 2021
Jan 22, 2022
This thread was updated on Jan 22, 2022
Report
Copy

Wrongly Charged ISD Bill

Wrongly ISD Call charged on my sim from June21 to Oct21, without any pre information for ISD call activation.

I asked to share handset details with IMEI no for made ISD Call., don't provide for cross checked. So that how to cross verified these call are Genuine.

No any evidence provide for cross checked to all ISD call performed from my Handset from my SIM

No details provide by VI team whom to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had taken a corporate mobile postpaid plan. The services were pathetic from the beginning and started deteriorating after January 2021. The data was not loading and the VODOFONE store & callcenter gave a workaround of 2G, 3G changing of Mobile, SIM cards and bizzare fixes. After that, the sending and receiving of international calls and international SMS also stopped. I decieded to port to a new operator.

Before giving the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Puppala Laxmana Prasad
from Delhi, Delhi
Report
Copy

not responding for partial payment of refund

Address:YNR Green hills, PJR Enclave Road, Chandanagar, Hyd - 500050 (TS)

Dear Sir,

I have not yet received the remaining balance of Rs.11.39p., as per the balance confirmation mail received on Friday, 19 July, 2019, 12:08:52 pm IST, wrote: "Although we have your outstanding amount of Rs.841.04 with us, hence we request you to wait for at list 90 days at the time number was disconnected." & "If you have any further questions, please feel free to contact us quoting the following communication number...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Puppala Laxmana Prasad
from Delhi, Delhi
Report
Copy

partial payment of refund

Address:YNR Grennhills, PJR Enclave Road, Chandanagar, Hyd - 500050 (TS)

Dear Sir,

I have not yet received the remaining balance of Rs.11.39p., as per the balance confirmation mail received on Friday, 19 July, 2019, 12:08:52 pm IST, wrote: "Although we have your outstanding amount of Rs.841.04 with us, hence we request you to wait for at list 90 days at the time number was disconnected." & "If you have any further questions, please feel free to contact us quoting the following communication number...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:B419 sector B Dudhichuana,singrauli
Website:Vodafoneidea

I am vodafoneidea subscriber my balance cut twice a day and third time total amount rupees 45.

Today they cut my balance two times 1st 21 rupees, 2nd 3 rupees, before this 22 march they also cut balance. After my complaint against vodafoneidea, again today 14:30 pm cut my balance 3 rupees.

They have no see about my complain and carry on cut my balance....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Puppala Laxmana Prasad
from Delhi, Delhi
Report
Copy

deducting excess amount by changing plas before disconnection

Address:Flat G 14, YNR Green Hills, PJR Enclave Road, Chanda Nagar,, Hyderabad, Andhra Pradesh, 500050

On regular follow ups since 12th february 19, now they blunty deny that my number doesn't belongs to them.
Please see the gist of my communication —
Dear sir,
The vodofone ha eaten away my money, mobile # [protected].
Please see my requests and in return actions received from vodafone.
1. [protected]:36pm – request mail sent to disconnect mobile number [protected], with a request to not to change plan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaibendar Rawat
from Mumbai, Maharashtra
Report
Copy

wrong vas charges on my bill

Dear team,

I visted store and drop email to them for wrong vas charge mentioned in the bill. But no assistance was provided by them. I ahave attcahted the bill copy.

They have charged 735 as vas charges which they state 147 sms have been sent to 567899 which have been sent on 12th, 14th & 21st apr’19. There are few charges which have been mentioned in current bill as well. Details mentioned below mrs. Stella...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Vodafoneidea Recent Comments