Youth Hostel Association India Complaints & Reviews

This is the 2nd time I am having bad experiences with YHAI. I had made a booking for Darjeeling Hostel in December, but in view of rising COVID cases, had to cancel it. I received a cancellation confirmation mail in December itself, but still have not received the refund. Every time I call or mail them, I am asked to wait. Very unprofessional behaviour on behalf of YHAI.

Neither they have any escalation contact nor do they...

This is the 2nd time I am having bad experiences with YHAI. I had made a booking for Darjeeling Hostel in December, but in view of rising COVID cases, had to cancel it. I received a cancellation confirmation mail in December itself, but still have not received the refund. Every time I call or mail them, I am asked to wait. Very unprofessional behaviour on behalf of YHAI.

Neither they have any escalation contact nor do they...

They emailed that refund is processed but I never received any payment. Now I'm not getting any reply either and besides they're not picking up phone calls as well.

I canceled my saar pass trek before 3 months prior and I should get 50% refund of the total fees. I waited really long and they kept saying in emails that the money is with the bank and I should receive payment within next Monday. I don't know which month's Monday...

I had booked Hotel Satkaar at Shimla 4 bed Hotel for 29th April 2010. I had to prepone my travel plan due to some emergency. I went over there and requested to prepone my booking for 28th April 2010 they denied. I had paid all the booking amount 1100 rupees. Then I asked them for the refund but I could not get any refund beyond repeated folow ups.
Secondly this being YHAI facility smoking and drinking was strictly banned. br...