Zee Dish Tv Complaints & Reviews

I have booked my Zee Dish Tv on 9 November...Commitment was Dish Will be Installed with in 5 Days. .

After 3 days they called me and ask me about the payment..if you make the payment (Rs. 1290/00) Installation will be completed with in 1 day. I make the payment (Rs. 1290/00) on 14 November.

Executive come at my home give me voucher card & payment slip. On this behalf i want to register the caes. ..

now today is 19 November..No Installation completed..no response..each & every time they are giving me new date..

I am Very Frustated ..Please Help Me..I want to register the case against the Zee Dish Tv..

Umesh Kumar Gupta
[protected]
Token no. is 2383699
[protected]@ehostinguk.com

Dear Sir/Mam,
i have been a proud dishtv member since past 5yrs or more.during this brief association with u i had really no issues with dishtv.but i am afraid with this back to back price hike u have done a bit of damage to our association.just 20 days back, u had increased the platinum price by Rs10 and suddenly you have increased the pack value by Rs.20.this is completely unacceptable to us as a consumer.also,i am not happy with Rs.20 extra payment if the pack amount is not paid by the due date.u need to understand that there is way to hike the product. There should be a gap of about 6 months in doing so.also,u need to stop the late fee system as well. A 7 day layoff should be granted before charging Rs20 as late fee. U need to bring these changes in your system or else u stand to gain less loose more of your customer base.i hope u will mend your ways for the better if not so then anyways i am going to write to the TRAI for the same.ZARAA SOCHIYE.
Thanks n regards
ajittembe
[protected]

ur customer care numbers are not responding .
. how can i talk u regarding our problems.
my registerd mobile no. is [protected], d tv vc no. [protected].i have recharged my connection with Rs 350 on 26th oct but i received msg dat ,Rs 340 recevied for palatinum pack-Rs325 /pm under trnx no.72125013.
and next recharge date is 21 nov.2010
u means this month is 25 days WHAT DOES IT MEAN?kindly give detailed information,

Why account are not being recharge immediately after doing neccessary payment. Can you investigate the matter immediatly? Second what about grace period? What about dish karo wish karo?

OUR VIEWING CARD NO. IS [protected].IT DOES NOT WORK NOW.ALL DUES HAVE BEEN PAID TILL FEB.2011.AN EMPLOYEE OF THE COMPANY COMES TAKES THE CARD AND THE BOX AND AFTER 8 DAYS TELLS TO GIVE HIM 4OO RUPEES AND TAXI FARE,OR SAYS A NEW CARD HAS TO BE MADE,OR SAYS,HE CANNOT COME SINCE IT IS RAINING.IT IS SUCH A DISGUSTING SERVICING.KINDLY REFUND THE MONEY SO THAT WE BUY SOME OTHER RELIABLE DISH.

Dear Sir,

I would like to bring to your kind notice that I have recharge Dish TV connection vide VC No [protected] on 17.05.09 for Rs.700/- from Prabha Entertainment, Malad (E).

When I recharge this connection, there was a scheme of Rs.700/-for 100 days of subscription of platinum.

On 15.07.2009 my connection was deactivated and on enquiring from Mr. Kishore of Prabha entertainment, I was told the reason for disconnection is non-payment. When again I call him, he changed his version and told that due to mistake of his employee at the time of recharge, the connection has deactivated. When I ask him why should I bear the loss due to mistake of your employee, then he again changed his version and told that I have used extra channels.

I don’t know why my connection has been disconnected even before lapse of 60 days.

Mr. Kishore of prabha Entertainment is very rough and no good attitude and has changed his statements again and again. Therefore, personnel like him should be taught that how to deal with customers.

I am writing this mail to you with high expectations, I have set and I sure and very confident, this issue will be resolved at the earliest.

Best regards,

Kamal Sureka

Mobile No [protected]

I have recharged my connection for one month on dated 06/12/2008 but to my surprise Zee dish tv has just given me 25days instead of one month. When I asked Zee dish Tv customer care no.[protected]of times, no one is ready to listen to me, what reply I get is "we will look into this and will give you full month. However, till today, My last day shows 30/12/2008 and not 05/01/2008.
My mobile no:[protected]

my smart card no [protected]
I have purchased on 08.10.2008 in the before noon the installation done by same day itself. At the same time ur dealer have given commitment for activation it will be activated within 24 hours time, but the activation of dish tv channels not yet activated till today(10.10.08) at 5.00 p.m

WHOM SHOULD I CONTACT FOR MY COMPLAINT

NO RESPONSE FROM UR DEALER AND CUSTOMER CARE

PLEASE DO THE NEEDFUL AND TAKE ACTION IMMEDIATELY AND OBLIGE.



Durga
[protected]

Dear Concerned, i had bought this dish (VC NO [protected]) way back and then i got it recharged with 1 year subscirption. I was happy to buy such big brand but i think that i have opted such a worst brand who has no post sale service. My dish stopped responding for last 2 months and i contacted local dealer as well as ur helpline and they assued me to solve the problem but till date there is no progress. u have given dealerships to so many retailers but they all are not able to get the neeful done. My problem is that dish is stating "Connection not found". "No signal" it is happening for last 2 months and no one has contacted me yet for the solution. do the needful otherwise i'll move to consumer court for lack of service at ur end...