Byju's — Books Not received for Grade 3

Inspite of repeated email to '[protected]@byjus.com' to receive the Book for my Daughter AADHYA KRISHNA PATRA for Grade III, we are really frustrated and disheartedned. Can you please let us know why such discrepancy is there. We have purchased the 5 years subscription
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My daughter wants to effectively use the summer vacation time, if we could receive the Books and materials on time. But this is really shamefull and un-professional that inspite of tepeated follow-ups and sending emails no response from youe side. If you really care for the future of our children, then do the deliveries ontime otherwise stop this farce of fake branding and do not cheat the common people. Doing such delays you are just ruining your image among the existing subscriber and loosing cinfidence for your new prospects aswell.