Byju's — byju's app

Anamika Saravanan

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 600097
Website:	www.byjus.com

Sales representative has recommended the course with verbal commitment to us that we can try the course and if we did not like then it can be returned without any additional charges and we will not even single question on the same.

We have communicated that we can cancel the course any time before ECS transaction.I think as customer, we have made a mistake and consider Byju’s as Professional organization and its customer policy and what has been communicated by sales representative
But now they are sayiing it is in papers that it is only a 15 days refund policy.
i want to cancel the product

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BYJU's customer support has been notified about the posted complaint.

Nov 26, 2018

Updated by Anamika Saravanan I have been following with them for the past 2 months but the issue has not resolved. The executive who talked with us was mukthikam.He gave all false information just to get his target done.