[Resolved]  Byju's — byju's are fraud company and their refund promise is complete lie

Address:

Mohyal Colony Sec 40, Gurgaon, Haryana, 122001

Byju's sales person came and with their trick we bought their product. Later we realized product is worthless. So we put cancellation request on same day. But they took 5 days just to accept that they have received cancellation request. This is where their dirty tricks starts.
In later days during refund process conversations they asked us to give bank account details but i kept insisting on to refund into credit card account but they didn't agree. They kept delaying and hence we panicked and gave bank account details for refund thinking that they may not refund anything. Remember we had purchased product by paying them thru credit card using emi option. Credit card bank charges are very high which they showed us as discount. When they finally refunded amount they deducted all such discounts plus some more. But catch was they took money using credit card and refunded into bank account so you loose trails and they gain. Almost 20% money they deducted. Bank will not leave you if you don't pay and byju's have no obligation to pay you further.
Never ever give them bank account details and force them to return money into credit card. Banks don't charge you even if they cancel order and request refund up to 45 days. They they asked me to give credit card transaction details which they keep as record and hide under bank charged you not us. Again don't give them credit card transaction details. If i don't get help from here i will go to consumer court for the same. They still have to refund me 20000. Big fraud company so please save rest and help me.