Byju's — Byju's

Address:NVR STREET, MOTINAGAR, MADANAPALLI
Website:byjus.com

I took byju's premium before 10 months
on 20th, may, 2022 my learn station stopped working due to some hardware issue. I called to byju's technical team. They said they will send a new lenovo tab within 3-4 working days. On 30th, may, 2022 we called to byju's technical team because the tab was not recived. They are saying you gave complaint to us but complaint was resolved and closed. Again we raised complaint. Now if we are calling to them, they are listening to our complaint and saying you will get a call after 40 minutes or they are saying that they will connectcall to higher authority on keeping our call in hold. After waiting 40minutes no call is comming from bjyus. Please take an immediate action
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4163
    Pending
    0
    Resolved
    1426
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information