Byju's — Byjus cancellation approved but not crediting the amount back

5years subscription have taken for my child. Due to personal reasons i raised cancellation request bcoz the chosen eeducation no more supportive from byjus content. Site visit happened. A person from account department came to my home shared the details on refund amount and sent mail. I shared my bank details it got approved too. I moving out from this country and all my internet and other education platforms refunded my money back wothin 5working days. Only in byjus its been more than 35days, as per the process they mentioned it would take 10working days to settle this. Now my job is from 14th march daily call the byjus customer care team twice, they reply a senior manager will call back before 8pm today. I dont know when that 8pm will come on which day. Daily my time is wasted following up on this. I dropped mail too multiple times till now no updates. Just not valuing customer time and making us to struggle on this. What process they have the customer care team not having updates on my canacllation process and customer cant reach back to respectic person and the issue not resolved for more than a month. Byjus team be honest and set right this process for customers who applied for cancellation due to a valid reason. Getting money or sunscription happens instantly from ur team but to return big money to customers why the process like this maiing customers to struggle. Try to elevate the respect o[censored]r services to customers by providing right resolution. I never recommend byjus to anyone. Pls dont go for this only for money until u enroll they would be back o[censored] after that the mentor calls too nor regular. Its just on ur head whether u use it or not just the big money swallowed from u. Byjus i[censored] r not able to resolve this then why would for e customers to enroll for long term. Evaluate ur service capabilities first really i am not getting words, spent my big money and not getting money and proper updates on this. Its a big regret that i enrolled this.