I have raised a cancellation request to BYJU's with in 15 days.
BYJUs has made all false promises and none of the promises has been met.
The request number is: 38133436
We want to cancel Byju's subscription on an immediate basis due to
following reasons:
1) The online classes assigned are not the correct classes and those are
some old running batches with doubt sessions, and it's a complete waste
of time for the student to attend these without actual class.
2) While joining made promises that the whole syllabus will be covered
starting from first regardless of joining date, but now things seem
different.
3) When reaching CustCare / Mentor getting different types of answers each
time and no one knows correct information and just managing the things
instead of being sincere.
*Overall we are not at all happy the way things are happening and lost
complete trust in Byjus that at least things will get corrected. So instead
of wasting our time, I want to cancel Byju's subscription before 15 days,
as Byju's promised that full refund will be provided upon cancellation.*
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