Byjus — byju's customer care

Address:Bangalore, Karnataka

It was communicated to me that due to the mistake of the company for sending wrong sd cards, i would be given back the cost for sending the courier and i was asked to send the bill within the parcel. Two three days before when i called the customer care no. One of them said that the cost will be less so it should be bore by us. But due to the high cost (360 rs.) i was compelled to send the bill. Yesterday when i once again called the customer care to ask about the reimbursement they said that i should send an email with a photo of the bill attached. Seriously how can you ask for this when i sent it there.

I think that after paying the money, you don't think you have any responsibility.
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BYJU's customer support has been notified about the posted complaint.
Oct 08, 2017
Updated by Shanj
When I complained by sending an email to the customer care still there is no reply.
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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