Byju's — Byju's is not a trustworthy platform

1. I am facing many problems from your side.

(a) Firstly, my child does understand any chapter in physics live class as I earlier told you.
(b) Secondly, All offline video and live classes in english language only, which can not be understanding fully by child.
(c) Thirdly, Dought which child ask from expert are only 15 in limit for a month.
(d) Fourthly, Tablet which I received does not support calling/Gprs facility.
(e) Fifthly, The price are too high in comparison to others ie Rs 1, 09, 500.
(f) Sixth, Now your mentor or sr executive will not give any reply or call back to me after a waiting period of 15 min to 30 or also in next day after give 10 time calls on your support number.

Details are as under:-

Registered Mobile No- [protected]
Byjus Order No[protected]
Received Tablet on - 11 Aug 2020
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4168
    Pending
    0
    Resolved
    1427
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information