Byju's — byju's learning app for ias preparation - tnl[protected]

Address:komal city balaji chauraha takrohi, Lucknow, Uttar Pradesh, 226016

Byjus representative came to my home in may. He explained me course details on pen and paper and convinced me to buy the course. After 2days of that i told that guy that i dont want to purchase it for now as i was not sure about this and i had my exams that time. But he didn't to listen me and asked me to receive the product. He told me that i can cancel it in 15 days, i already informed him that i have my exams going on and i wont be able to check the product. After 1 month when i got free from my exams, i told that guy that i dont like the product and dont want to continue with this, i sent lost of cancellation mails and called many contact person but no one listen me. They completely ignored my request, at the time of first emi they convinced me to pay first emi of 4300 and said after this they will cancel it and i dont have to pay anymore. I also paid registration amount of inr 5800. But now again they are doing same. And i am stuck with them.
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BYJU's customer support has been notified about the posted complaint.
Sep 18, 2019
Updated by soniya62
my problem is not solve yet...stiili m survive this problem badly.. please help me. i am a disable girl. i have lost my both of legs in train accident... and byjus made me foolish.. and now no one listen my problem from byjus team..cancellation department totally ignore me...emi team daily call me for pay emi.. i can't pay emi.. my financial problem is going very crisis.. how will i pay 60000 emi... its very high amt.. i cant' pay.. please i want to first priority for me.. beacause i need your help very much... please help me..
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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