Byju's — byju's learning apps and education loan cancel

I had purchased byjus learning app from byjus marketing agent (Mr. Hiren mumbai) mob: -[protected] on 03.06.2019 (Received a receipt on 20.06.2019), so according to the return policy i can cancel it within 10 to 15 days, so on 9th day i send mail for cancellation & send what apps message on the given above even on of phone calls but they not canceled it and i didn't get a refund. Now i am calling them every now and then no one answering my call and no response coming from their side. Also we request you please cancelled my education loan.
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Simple, discontinue the policy very rude behaviour of the counsellors at the time of after sale services.settlement of the policy is required but no one pick the call, if that happens very bad behaviour. stop making payment of my installments and no further dealing related to money and not been intrested in education process also

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