Byju's — Byjus not refunding amount after cancellation.

I have purchased Byjus product with a promise from Bijus Sales member Chanchal that there will be trial period of 15 days and if I don't like the product, all the money will be returned.

The product was for 3 years package at a cost of 66000 paid through card, as their sales team promised, no one contacted us for any verification call and when i login to the portal, i can see only one video for 8th std, and other contents are purely Test contents to take tests, its not useful to my kid.

When i try to contact them to cancel the auto reply from recorded voice over phone ([protected]) is saying some one will contact me, but it is the mentor who contacts me always and says the cancellation is initiated and nothing is happening.

product registered with mob: [protected].

Thanks,
Bharathi.