Byjus — Byjus Not refunding Money

I am Pradeep Kumar. We have paid Byjus 36000/- Rs for online classes for my daughter with the condition that if I will not be satisfied from the same we need to send cancellation mail with in 15 days. We sent the Byjus mail confirmation within the time period. Mail Copy attached for reference. Three months have been passed we are paying emis also from credit card. But Byjus is not refunding our money after so many mails communications. Please help to resolve our issue. Thanks Pradeep Kumar
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