Byjus — Byjus online tuition scam, Hyderabad

I joined the BYJUS online tuition in the month of Aug2022. A counsellor from BYJUS named Nanak Pramanik came to my house and informed me that I could cancel the programme at any point of time if the services were not satisfactory. After 2 months of continuing the subscription I realised that I do not want to continue due to following reason.
1. Class timing offered was not suitable to adapt with our timing.
They are not provided the slot what I was requested 7.30-9.00 PM they were continuously assigned 4.30-6.30PM and we couldn't join.
2.student facing continue eye strain and pain after schooling hour due to continuous usage of tab.
3. Your finance team forcing me to make to clear dues after making payments/after stopped attending classes and written mail.

Marketing person message was trial period for returning the tab provided 15 days, later it's not possible. Subscription of cancellation can be anytime. With that belief I joined, but their Finance team, Mentor team, Cancellation team not cancelling
Really it's dispute and I'm taking up to resolve this issue and they were not supporting.

Now their marketing person not attending call, If parent not attending they are continuously calling in multiple channels, while parent raising concern no response from Nanak Pramanik. Based on this incident I realized that Byjus team doing fraudulent activity. This marketing person getting incentive for every joining other than salary, after joining not attending any calls.
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information