Byju's — Byjus Premium account cancellation within 15 days

Address:

Miyapur, Hyderabad

Hi Team,

I have taken Byjus premium account [protected] and paid 77, 000/- via credit card. As sales representative confirmed that, if i am not happy with the course within 15 days, then they will cancel my account and refund the entire payment.

So i have requested to cancel my premium account on Aug 16th which is less than 15 days. However still i am not getting refund amount and around 65000/- blocked from my credit card for EMI.

I tried many times over call/email but every time they are saying that we are working but no progress as its almost 30 days over.

Can you please help on provide my refund amount and remove the amount from my credit card.

Thanks