Byju's — byju's tablet

Sir,

As intimated earlier on various dates over phone in july 18 to pick up your byjus material to refund my rs 9000 and in spite of assurance given by anshuman, you didn't do anything to pick up material (Tablet) with defective supplied charger.. As time passed away and no action in this regards was taken from your end then i asked through mails on sept 1, 7, 9 and 14 2018 and various several reminder mails to refund my rs 9000 and your subsequent in principle approval of refunding byjus material by anusuman and shakshi juyal, you have not refunded my amount of rs 9000.
Even shakshi juyal offered me the discount of 20% and subscription of each class course for two years even with offline tablet which she promised to deliver even then i declined as the product is genuinely not up to the mark, costly and not suitable for studies as per the syllabus of ncert (This i informed to shakshi juyal in detail).
Instead you initiated the process of granting loan of rs 70000 from the capital float to me without my consent, question of availment of which does not arise as i intimated to return the incompatible material of byjus and to refund rs 9000 immediately after i received the material and your subsequent approval for the same.
I was in constant touch with official of byjus to refund the said amount and made several calls and email to them.

Also i kept on intimating capital float over telephonic conversation as well as through emails not to deduct any emi as i have not taken any loan.
Now recently one person named subham (So called from capital float) started calling me over phone to pay the amount of rs 70000 using abusive language even when i was either engaged in driving or in official meeting to threaten and harass me unnecessarily..
Yesterday a call from a lady came on my no and she pertained as if she was speaking from tees hazari court to settle the loan amount which i have never taken.
Under the circumstances, it is clear that both the companies (Byjus and capital float) have joined the hands together in conspiracy and practicing unethical business practices otherwise they could have refunded my rs 9000 after assurance of byjus"s shakshi madam
As per the facts depicted above i have no option other than to move a legal action against you in order to receive justice from law of court to get my money of rs 9000.

Dr sanjay