Byjus — Cancel my subscription and refund the amount

Address:	NOIDA
Website:	byjus.com

I have taken the byjus subscription for my child Devansh kumar . Our mentor is Ms. Simmi negi told us if we not satisfy with the product we cancel our product withing 15 days and we are totally not satisfied with the byjus and already inform to Ms. Simmi and email to byjus support email ID many times. But no response we will receive from them. Now the EMI is schedule for deduction from account. we want to cancel the subscription and refund our paid amount.