Byju's — cancellation and get refund from your purchase

I applied for byjus course under the influence of the counselor deovrat dwivedi. We got the course on 20th december 2018 and i was not satisfied with the course so i told them many times to take away with in the period of time which was of 15 days. We told them by making a phon call and send a email for cancellation on 27th december 2018 but they refused it and said that we didn't informed them on time and it now impossible to take it back. We sincerely request you to terminate this plan and cancel loan because we could not afford it as we are suffering financial crisis my sister is medically ill.
Hope u will help
+1 photos
Was this information helpful?
No (0)
Yes (5)
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Comments

The product got delivered yesterday. Outer cover was torn and looked like it was repacked. The package inside looks fine. How can we be sure that it is actually fine? How do i make sure that the package inside has everything that i’m actually supposed to receive? I have sent a mail to the academic counselor but have not received any response yet.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4161
    Pending
    0
    Resolved
    1426
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information