Byju's — cancellation and refund request

Address:sathya narayanan, saraswathi nagar,, Tiruvallur, Tamil Nadu, 600062

I am not interest to continue to your product, course not useful for my daughter, she is failed due to learned your study material course. I am also informed to cancelled for the product on november 2019, they are informed we will cancelled any for this product as your request any time, but they till date not cancelled and refunded. I was paid 4 months of emi.
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I have got a message of deduction of EMI ₹5902 at loan amount ₹22500 in stead of EMI ₹1870 for learning app deduction date is 11march 2020.Please clarify it.

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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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