Byju's — Cancellation

Hello ..
Byju's, byju's, byju's
It's been more than 2 week I am requesting my agent to cancel my subscription .but no action has been taken . Instead they block us .and not responding us. We call them from different number They also block that number . They promise us to cancel the subscription after 15 days. We paid 40000 for 9-10 class ..but after payment they call us and say it's only for 9 class..we request them many times but they cheat us ..they are fraud .No one take care of kids when sale is done. We are also going through financial problems ..
Byjus your counselor lied to us . please cancel subscription.
Name of counselor -hemant mishra
First they lied and they also promised to cancel the subscription but after 15 days he denied ..and block .
Please take immediate action and refund my amount