Byju's — cancellation denied by the company

Address:

Madurai, Tamil Nadu

My son being selected on byjus exam conducted in our appartment in madurai, the company offered the product for trial period for 15 days and asked to try the product if not satisfied return them back. We called the team on the 3 rd day of its arrival to cancel the product. They did not give any proper reply to us but just sending the message that "we will call within 24 hrs". Cancellation mail has also been sent thrice to the company but no proper measures has been taken but i receive only false promises, and now the 1st month due has been generated. Kindly close the scheme immediately. We are very much disappointed with the service you are providing to the customers.