[Resolved] Byju's — cancellation of bajaj finance loan/fraud

anchal123!

from Chennai, Tamil Nadu

Address:

560068

Hi all, i too am a victim of byjus. I was enrolled in the course for 10th standard for rs. 22000/- plus rs. 5000/- advance. At the initial stage when byjus representative came in and i was being enrolled, later we have received the tablet and the course started it was not actually which was described to us, on the 8th day we surrendered and requested for cancellation...
For my surprise the cancellation never happened the i m still being charged emi for the product.
The entire team sits for the scam to happen. Please assist and close the issue,

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Nov 12, 2018

Complaint marked as Resolved

The counselor contacted me and informed me of the steps that needs to be followed. they have cancelled my tab from their end and not getting any EMIs. they also apologized for the inconvenience and assured me that the required steps would be taken for this type of mistake not happen again with anyone. i will do as i am told by the counselor and that would resolve my problem. my POC helped me through the entire process. and they contacted me within a day to resolve this issue.

BYJU's customer support has been notified about the posted complaint.