Byju's — cancellation of byju's package

Address:

New Delhi, Delhi, 110085

Team,

I have already informed byju to cancel my package multiple times to customer care and per phone as well. Also, i asked to refund the ecs amount asap.

I tried to get in touch with byju representative "tanmay", emp id: 21827897 over his phone, however, he never bothered to pick up the call. Perhaps company standards and customer support are trained in this way to not respond at all.

Kindly help to cancel the whole package and to get the refund amount.

Meanwhile, if anyone has escalation metrics, please share with me.

Regards,
Siddharth
[protected]