Byju's — Cancellation of byju's subscription

Address:

Karbi Anglong

I bought byju's a month ago, and I want to cancel it because being from a middle class family the emi loan is causing us a lot of trouble with my classes also going on, so I emailed the cancellation /refund email of byju's they responded us and we had a phone call with the mentor they told us they will call after 4 days but still they haven't and we are also trying to reach the counsellor who bought us the product but he is not recieving any of our calls .
Such a large amount is not a joke. So please cancel the subscription