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Byju's — cancellation of course

I have requested for the cancellation of my upsc course on 27th june due to this pandemic situation and major financial problems. But byjus is completely ignorant about my problem. Even they made me pay the 1st emi. I'm getting frustrated with this problem. Please help me out on this and cancel the course as soon as possible.
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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