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Byju's — Cancellation of course

I have updated the customer care and the Mentor Mr. Umang who call me on 7th Sep 21 which is within 15 days about the cancellation of course. But no revert from Byjus. After no update from there I update the Agent Mr. Ankit on 15th Sep 21. But still no success.
Kindly give the solution on priority.
Thanks
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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