Byju's — Cancellation Of Course

I have purchased byjus for 11th and 12th grade fro our child. At that time byjus counselor told us that if you didn't like the course within 15 days, we will cancel your subscription and refund your money.

Now I have told them many times to cancel my course. But they didn't even reply and if they pick up the call they always ask the same question that why you want to quit.
I told them many times but they always tell us a new way that create a impact on student.
They are seriously mentally Torchering our child to study from here only.

I told them within 15 days of period but they are not Canceling my course.

And now they are also not answering for my calls.

My byjus registered no. [protected]
My order id - SO-[protected]
My e-mail id -
[protected]@gmail.com