Byju's — Cancellation of ECS and refund

Address:

Bangalore, karnataka

My son Harsha N Koundinya had opted for a 2022 jee premium package .Due to some reasons we decided not to continue with the byjuis and on the 14th day of 15 days trial we asked them to cancel the package .But the cancellation team is postponing the process .We are not sure whether they are going to cancel it .Please see to this ans resolve the issue