[Resolved]  Byju's — Cancellation of subscription not addressed by BYJU's Staff.

Address:

Tumkur, Karnataka

I was sold BYJU's subscription with a 15 days full money refund guarantee, but I don't see any proper response from BYJU's staff, even after multiple follow-up via calls to their customer care number or emails. I don't get a proper response but only as 'Our Senior Manager will call you within the next 24 hours to help resolve your concern in the best possible way'.
I have not received any call or email from any Senior Manager from past 10 days since my request was raised.

Request ID: 39536797
Below are the details of subscriptions with Request ID to cancel subscription.
Cancelation Request ID: 39536797
Receipt No: TNL[protected]
Payment Details : BYJUS[protected] and BYJUS[protected].

Regards,
Mohseen Taj