Byju's — Cancellation of the plan

Address:

Banglore

I have joined UPSC IAS course plan in BYJU's. I had to withdraw from my study plans due to my personal reasons after a month. I have mailed them and contacted them but nothing resolved my issue. Its been 3 months that my money is being deducted from my account regardless of whether I need the online studies or not. This is totally unfair especially during pandemic times. One shouldn't run their business through education, it should be more like providing the service. These people are reluctant in cancelling the plan even when one doesn't need it. I will surely take this to next level because this is not at all justifiable.