[Resolved]  Byju's — Cancellation, Refund and Bad behavior of Executive

Hi,

I have paid Rs.5000 refundable fee for 15 days trail. Now when I expected class to start I have been asked to make entire payment to block EMIs. When I asked to cancel the admission and refund amount, executive started about me having common sense to understand the process.

I guess Byju's train their resources to be rude when parents take time to take admission or ask for refund. After Demo as well, an executive was upset when I denied taking admission and did not agree until I agreed to pay initial Rs.5000.

I have only one compliant that I want my amount refund and do not wish to continue the class.

Student Name : Neevi Oswal
Executive Name : Mayur Parihar
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Apr 14, 2024
Complaint marked as Resolved 
Received the refund after lot of fights and push
BYJU's customer support has been notified about the posted complaint.
Apr 14, 2024
Updated by IshaO
I got my refund
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