Byju's — Cancellation & Refund

Hi Support team,

Very bad experience from your side. Multiple times I tried to discuss with the team but your team didn't give me proper response.

One educational counsellor visited our place by saying that through school league my child has received scholarship. Despite repeatedly asking sum time to decide, he putted us on so much pressure that give me registartion amount / security amount otherwise scholarship will be over as soon as he move from our house. On a 19th feb2022 he insisted to made payment of Rs. 5000. Company is not providing any learning material after payment of Rs. 5000. When I asked a few of my queries he became restless & misbehaving . Kindly cancel & refund my payment on as soon as possible.

Visited counsellor person name is Mr. Pankaj ( [protected]). Multiple time discussed with him, he is not giving response in proper manner.

I have shared all credentials details to you for cancellation of my education policy & reimbursed some aerrier amount. Security amount paid by us is Rs. 5000.

I discussed it with Mr. Pankaj. He told me that the amount paid will be refunded soon but still I am waiting for refunded amount in my account,

All Credential details are mentioned below. Please look into it seriously

Student Name: Jyoti
Registered Mobile Number: [protected]
Alternate contact Number: [protected]
Registered Email ID: [protected]@gmail.com
Application ID: [protected]
Razorpay transaction ID: BRZR[protected]
PayU transaction ID: BYJUS[protected]