Byju's — Complaining about the customer service

Worst customer service baijus team is having..I wonder how harsh their team are speaking to the customer..10th july 2:45pm I got a call by baijus and it was from their finance team and one lady was on the otherside.she was so rude and when I asked her is this the way you are speaking to your customer and asked her name.. then she put off the phone call..This is not my first experience from their side..