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Byjus — Complaining for cancellation of my enrollment

Website:Byjus.com

Many time I have mailed Byjus for cancellation of my enrollment because my child was unable to understand the things and also she was not take interest to attend the class. Many time I have called and mailed to Byjus regarding this but they are not responding to cancel the enrollment.
I am very much frustrated with all of this I am also paying emi for the things which I have not used.
Below are the details registration details in Byjus
SO-[protected] (24-May-2022)
My email ID. [protected]@gmail.com
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BYJU's customer support has been notified about the posted complaint.
Aug 31, 2022
Updated by Sanjeevgisi They denied to cancelled the enrollment.
Oct 23, 2022
Updated by Sanjeevgisi Still I didn't get any response from Byjus.What to do please let me suggest.
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Did you got Refund - Even I have the same issues?
Reply
Sanjeevgisi's [Complaint's author] reply, Oct 23, 2022
No

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