Byju's — complaint regarding to fraud/ not returning back product.

Address:

Bangalore, India, Bangalore, Karnataka, 121102

Hello,
This is complaint/fraud regarding returning of product to Byjuc's. Person Name Mr. Ansh from Byjuc's (Ph- [protected]) visited our house regarding selling of Byjuc Study material Tablet(INR 37000) as he told us if we didnt like product so we can return product interval of 15 days. We have given amount approx INR 4000 to him & rest of amount through EMI after confirmation of product, he said all right & we signed 2-3 papers. After receiving product our child unable to understand the study materials, its not worth to us, So we called Byjuc's after 5 days to cancel this Tablet then they are continuously denying to get it back. Even we called many(15th day & 16Th day) times discussed with mentor also to get it back we we are not interested in this, & refund our amout. Now after a months bank calling us for EMI. Pls cancel this product & return our amount. we are not interested anyway. This is fraud done by Byjuc's with us. I am also going to file complaint in consumer forum court.
There is request to please try to sort this complaint, it will very helpfull to us.
Thanks
Inderjeet Yadav ([protected], [protected])
Palwal