We subscribed to the Byjus course (LKG-2std) on 16/09/2021 after some days my daughter didn't use it and not showed interest in this course so we planned to cancel the subscription.
We requested to cancel it and got canceled after so many days, but still, we didn't receive the refund amount, and also the EMI's not stopped, loan department people are daily calling and sending messages asking to pay the EMI's, it's becoming daily metal pressure for me.
I have informed the same Byjus team they said the refund amount is in processing (from the last 3 months) but still, we didn't find any solution, instead, they are calling and asking us for EMI payments.
Kindly solve this issue as soon as possible.
And daily they are sending below messages and calls for EMI payment.
Dear RAJASHEKAR G, ECS Registration of your HDFC BANK A/c ending with ****9026 towards payment of Loan A/c [protected] for BYJU'S Product is still pending. Kindly pay your EMI of INR 2600 due on 07/09/2022 immediately to avoid any late charges. For any assistance, contact our team at[protected] from 8:30am to 8:30pm. Please ignore if already paid. Regards BYJUS SUBSCRIBE.
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