Byju's — delay in cancellation of agreement crisis of fund transaction become fail

Address:

1, 490021

I applied for byjus course under the influence of the counsellor we got it about to 9 sept and i was not satisfied with the course so i told them to take it away within the period of time. The period of time was 15-22 days. We told them by making a phone call they told us that our complain is registered and they wil get it back soon but now they are refusing it that we didn't informed them on time and it is now impossible to take it back away. We could not afford it as we are suffering from financial problem due to my husband and me are medically ill and my son are not learning from it. Please solve my problem and cancel my order. We are human and we know human. On the good faith of the counsellor we take decision but i am unable to pay emi due to great crisis of fund. Lack of earning i can't pay any amount. Please consider as soon as possible. Please stop bank transaction.