[Resolved]  Byju's — delaying return

I have been having issues with the tablet, about 10 days back. I stay in Allahabad, UP, and I was given the solution to send the tablet back to Bangalore, get it repaired and then it would be sent Allahabad. The whole ordeal would take about 15 days, which I could not afford to waste. After a lot of arguments the representatives agreed to send demo tablet to me which my tablet gets repaired. It has been more than 8 days since the the office got the tablet, and yet there has been no intimation on the company's side regarding the status. Only when I would pester them to send the tablet to me, they would start resolving my issue. I have also been trying to get a mentor since March. But to no avail. It is tiring and irritating to keep on calling the the customer care again and again to help me solve my issues.