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Byjus — Didn't cancel my byjus course

Address:Bangalore

Myself Om Prakash Shaw I want to say that I will registered a cancel email or call reason counseller say me that the company offers me Rs 10000 full course and he convince that I will pay 5000 as a down payment and I will pay but then he say that you verify a loan verification as 67000 then he say you cancel this course so I registered my case in 30 july 2022 since today my course is couldn't cancel please help me because my father have kidney problems because my father have 1 kidney it is very rare case. So, please help me Indian government
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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