Byju's — Enrolment for IAS Study

Address:

Bangalore

I appeared for a Online Test on 14.11.2021 for IAS Preparatory Study.

On 19.11.2021, Ms.Anuskha Singh from Byjus called up stating therein that I will get 70% Scholarship.

She advised that I will have to pay Rs.5000/- to book the seat and the balance amount of Rs.70750/- either once or in 12 instalments/EMI.

I opted for EMI.

All documents relating to my and my mother's Adhar Card, signature, PAN Card, Picture, Bank Statement, Cancelled cheque, consent letter were forwarded to her vide whatsapp.

I find that even after forwarding the details the process could not be completed and on 22.11.2021 one Ms.Risham Syed took over. Ms.Syed again surrendered on 23.11.2021 and advised us to take up with Ms.Anuskha Singh.

Now at around 10.30 p.m. ma and my family are still struggling with Ms.Singh to complete the process.

Finding things completely irritating and confusing wherein even after submitting all our important banking and other details, the process remains stagnant other than repeated demand of various details, signatures etc from the above authority.

I am no more interested to pursue the Course and request Byjus to refund the amount of Rs.5000/0 paid as advance. I am also withdrawing any authorisation extended by me in this regard and no EMI should be deducted from my account w.e.f.07.01.2022.

Please look into the matter and confirm.

Regards,
Sagarika Mukherjee
Sundaram Apartments,
Flat.113, Near HDFC Bank,
Madhyamgram, Kolkata-700129
Mobile No.[protected]
email : [protected]@gmail.com