Byju's — False statements

All the discussions Byjus sales team is doing at the time of taking money are false and no customer support team is working on any problems. They have only one statement to repeat i.e. " within 24hrs you will receive a call. And their 24 hrs are more than 3 months. No call since 3- 4 months we'll receive.

1. I was committed to have the package of 7 years, since class 4 till class 10th.

2. I was committed hard copy of books every year. I am following up for books from last 1 month and now they are saying they do not give any hard copy.

Horrible experience. Suggesting do not go with their false promises.

Requesting for arranging the delivery of hard copy books.

And the customer support team should call us whenever the child have some academic issues.